Infrastructure Management can be integrated into Application
Lifecycle Management and is a scalable extension for SAP Enterprise Support
customers. You can extend the use of SAP Solution Manager to include proactive
infrastructure monitoring and alerting. It provides a common platform for
describing and managing heterogeneous technical infrastructures.
SAP IT Infrastructure Management Enhances SAP Enterprise
Support
SAP Infrastructure Management is a solution for
recording and managing all IT components of your infrastructure such as PCs,
printers, servers, routers, etc. A key benefit of this management solution is
the agentless recording of infrastructure data for every component in IT. It is
possible to monitor comprehensively without installing landscapes or agents.
The collected data is stored in a so-called configuration management database
(CMDB). It forms the basis of IT service management according to ITIL. A
unified CMDB enables seamless and transparent infrastructure transparency
between SAP and non-SAP environments. Complete relevant IT system and device
information is provided and correlated for incident and change management, and
monitoring and alerting. Automatic discovery of all active components and data
normalization form the basis for complete IT service management.
The core features of SAP IT Infrastructure Management
are:
·
Automated data capture (discovery) of your IT
infrastructure
·
Assignment of elements to systems or processes
·
Monitor and alert on all network-enabled devices
and systems
·
View all Configuration Items (CIs) in Incident
and Service Management
·
Application lifecycle process support
Pronix Inc SAP Infrastructure Services portfolio is
derived from the vision of delivering an agile, service-oriented SAP ecosystem.
We help organizations transform into real-time businesses by strengthening
their SAP landscape aligned with technology advancements.
Benefits of working with Pronix:
·
Simplified management
Choose our Pronix Infrastructure as a
Service (IaaS) package for end-to-end managed services that cover everything
from system installation/commissioning to configuration, maintenance and
support. On top of that, SAP infrastructure specialists are available on-demand.
·
Flexibility
Predictable Fixed Contracts and SLA-Defined
Response Times
·
Security and reliability
Highest standards of data security and
robustness
·
Technical support
Besides SAP technologies, we have experience and expertise in RICE objects,
ALE/EDI, Smartforms, User Exits, LSMW, Workflow, and Business Warehouses.
At Pronix our SAP technology experts are SAP certified
partners, and we can help you:
• Management, operation and support of SAP infrastructure
(IaaS)
• SAP infrastructure architecture and dimensioning
• Installation and configuration of SAP hardware
infrastructure (according to SAP requirements)
• Installation, configuration and optimization of the SAP operating system (according to SAP requirements)
Pronix offers a comprehensive portfolio of SAP
infrastructure support services developed and managed by the SAP Infrastructure
CoE. The CoE leads experienced SMEs and SAP technology experts to provide
management activities (availability, maintenance, performance, change
management, etc.) for the entire SAP stack (infrastructure on-prem/cloud, OS,
DB and applications) To do. For organizations around the world. He has
extensive hands-on experience in ensuring the availability, performance, change
management, etc. of the entire SAP landscape (infrastructure -
on-premises/cloud, operating systems, databases and applications).
Our technical team can help with everything from migrating
SAP infrastructure environments and tools to managing them in the cloud.
