Adding value while remaining cost-effective in AMS management

Small and medium-sized businesses are a well-known testing ground for locally rooted entrepreneurs, as well as a thriving source of employment, innovation, and competition. They are also the most vulnerable to underlying time fragilities and sectoral volatility. Following the COVID-19 pandemic, for example, global MSMEs were hit harder than their larger counterparts/competitors due to plunging demand and liquidity challenges, disrupted supply chains, and the inability to restart services and operations quickly. Given that a surge in digital consumption and demand for improved remote services has made digital transformation unavoidable for everyone, the parallel priority for SMEs has become optimizing their operational costs and, as a result, minimizing/rationalizing their overall IT budgets for this transformation. Needless to say, cost-cutting and innovation have historically been unlikely partners. While any change necessitates innovation, it also necessitates effort, time, and capital.

This blog is an attempt to decode how Shared (AMS) Application Management Services can enable positive operational and executional changes in small and mid-tier businesses - while improving cost performance and scalability.

Complexities in Business Management (ERP) Applications

Enterprise application complexity has always been a magnifying constant. In the digital age, the scope and functionalities of these apps have expanded across almost all aspects of our lives, as have the complexities. This is especially true for SAP applications, which are not only mission-critical for operations but also frequently necessitate enhancements in core functionalities and thus technical skills that a business may or may not have available to spare, particularly for SMEs.

This is when businesses typically engage mature and experienced AMS Application Management Services in USA to not only manage applications cost-effectively and securely from the ground up migration phase but also to work towards larger strategic business goals.

Having said that, while AMS providers must adhere to basic SLAs (service level agreements), their role in value enhancement now extends beyond simply "keeping the lights on." This is where a 'Shared Service' AMS model comes in to help drive the needed value enrichment for transformed outcomes while maintaining profitable balance sheets - we need Flexibility, Saleability, and Economics all working in your favor.

Value Enrichment Through Global Shared Support Centre

The fundamental fulcrum in the pivot of businesses toward digital transformation is superior technology at a low cost. Pronix has been able to deliver efficient operational performance that exceeds its service-level commitments through disciplined collaboration and partnership between business/IT stakeholders and structured knowledge management. To meet the shared goals of customer-focused governance, cost-efficiency, and redundancy elimination, we have defined a proven framework and approach to enhance Enterprise Application Management and reduce the growing burden on internal IT resources by:

• Providing service delivery around the clock from anywhere
• Changing from capital expenditure to variable 'pay-as-you-go' OpEx for cutting-edge cloud technologies
• Creating a scalable growth roadmap to support the development of a flexible service model
• Cost savings from economies of scale and the NextGen AMSTM framework
• Integrating business and digital innovation into service-level agreements
• Enhancements and accelerators, as well as technical, functional, and security assistance
• Continuously aligning the application portfolio to meet performance, TCO, and ROI targets

Performance, Flexibility, and Dependability are the Secret Sauce.

Holistic issues such as time-to-market, reliability, and scalability of applications (within budget) cannot be solved in isolation, but only through holistic solutions and consulting. Taking stock of the entire IT landscape and rationalizing it for cost reduction provides valuable insights into which apps require constant monitoring, improvements, and testing. Pronix, for example, has helped more than many MSMEs clients over the last decade seek cost optimization, higher IT productivity, consistency, and scalability while providing a lot of thought leadership in being aligned and up to date with digital trends through SAP Application Management Services in USA and Shared Services Center.

Consider Pronix when looking for a truly global and mature SAP Application Management Service Provider in USA.